Privacy & Cookie Policy

This Privacy Policy discloses the privacy practices for DWOIR.


We ask that you read this Privacy Policy carefully as it contains important information about what to expect when we collect personal information about you, including how we will use your personal data and the steps that we take to ensure that it is kept safe. DWOIR shall process all personal information in accordance with data protection legislation and regulations relating to the processing of personal data and privacy, including but not limited to the General Data Protection Regulation.

1. What personal information do we collect about you?

In order to provide you with our services and products, we may collect personal information about you from our websites, telephone conversations, emails, and written and oral communications. We may, for example, keep a record of your name, address, email address and/or telephone number.

In addition to the information you knowingly provide, DWOIR collects the domain names and IP addresses of its visitors to the website and app. This data is used to promote our services. DWOIR may combine this information with the personally identifiable and other information it collects.

2. How will we use your personal information?

We will primarily use your personal information to provide our services and products to you.


We may also use your personal information for one or more of the following purposes:

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties, but these statistics will not include information that can be used to identify you.

3. Security Policy

DWOIR encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. We have taken measures to maintain the highest level of security by implementing encryption. You should feel as comfortable using your credit card online as you do in a department store.

4. Ordering

Every order at DWOIR is secure. All data submitted via the checkout form is encrypted using SSL (Secure Sockets Layer) 128 bit encryption, the highest industrial standard for commercial online payment systems, used by organizations such as the FBI.

5. Credit Card Information

The credit card numbers are placed in the SQL database on the DWOIR web server. All credit card information is stored as encrypted data. The information is scrambled and requires a virtual key possessed solely by authorized personnel, to be accessed. A user must logon, requiring a password to access the database which includes your order history. All communications during these sessions are encrypted again using SSL. No credit card numbers are ever sent via e-mail, due to the fact that e-mail is not secure.

6. Disclosure of your personal information

In order to provide our services and products, we may, occasionally, appoint other organizations to carry out some of the processing activities on our behalf. These may include, for example, technology hosts, printing companies and mailing houses. In these circumstances, we will ensure that personal information is properly protected and that it is only used in accordance with this Privacy Policy.


In very limited circumstances, we may disclose your personal information to third parties if we are under a legal obligation to do so.


7. What if you do not want to receive marketing information?

We consider it is in DWOIR’s legitimate interest to keep you informed about what we offer. If you would rather not receive marketing information from us, please contact us.


If you agree to us providing you with marketing information or DWOIR news, you can always opt out at a later date or narrow your preferences. You are in control of what you receive. However, please note that where you withhold or withdraw your consent to be contacted in this way, we may be unable to keep you informed of new services, products, events and/or special offers that may interest you.

8. Cookies and other information-gathering technologies

DWOIR may use standard technology called ‘cookies’ on this site. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies enable us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Our cookies also enable us to enhance your visitor experience by storing information about the products and services that you select between visits so that we can provide you with focused information each time you visit our website.


Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored, however if you do turn cookies off this will limit the service that we are able to provide to you.

9. How we protect and keep your personal information

We keep your personal data for no longer than necessary for a lawful purpose, such as processing a purchase (or for a reasonable period after the purchase so that we can process any claim or query).


We will also keep your contact details for as long as we believe you wish to hear from us using those contact details.


DWOIR takes the security of your personal information seriously. DWOIR will attempt to protect against the loss, misuse and alteration of your personal information. DWOIR has implemented reasonable administrative, technical and physical measures to protect your personal information.


However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. We are not responsible for the contents or policies of external websites and recommend that you check the privacy and security policies and procedures of every website that you use and submit your personal details to.

10. Overseas transfers

The information you provide may be transferred to countries outside the European Economic Area (EEA) that do not have similar protections in place regarding your data and restrictions on its use as set out in this Privacy Policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your information, you agree to these transfers for the purposes specified above.

11. Access to your personal information and updating and correcting your personal information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us.


We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address or name, please amend your details by contacting us.


You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate or unnecessary. You have various other rights including the right to object to or restrict certain types of data processing, to withdraw consent where you have given it, to ask us to transfer your data to a third party, and to raise any concerns.

12. Data Sharing

We are not responsible for the user terms or activities of third party sites. However, DWOIR will not sell your information nor permit others to do so. We will not share your information with any third party except as stated in this Privacy Policy or as required to operate our social media sites, provide our services and/or products to you and/or administer your account.

13. Changes to Privacy Notice

We keep our Privacy Policy under regular review. If we change our Privacy Policy we will post the changes on this page, where appropriate, place notices on other pages of our websites and advertise on our social media platforms. Any material changes that affect how your personal data is used will be provided to you, so that you may be aware of the information we collect and how we use it at all times.

14. Contact Us

If you have any query about your personal information we highly encourage you to contact us.

Cookies Policy

Cookies are automated means through which we collect information on our website and by which we can sometimes track information about your use of our website. We use cookies to optimize your user experience, the functionality of our website and our service to you. When you visit our site, our web server sends a cookie to your computer, which allows us to recognize your computer to perform a variety of functions.

By proceeding to navigate beyond this page, you consent to our cookie settings and agree that you understand this Cookies Policy. Please note that you may restrict cookies by changing your browser settings, but that such restrictions will potentially degrade and impact your user experience and functionality of our website.

Different types of cookies

Dwoir uses different types of cookies:

Why we use cookies

We use cookies to optimize your user experience. We simply want to make our website more user-friendly to you, understand the use of our website and improve our services.


We use information collected by means of cookies for the following purposes:

  • Functional cookies and service provision: cookies are very important for the operation of our website and they enable a smooth user experience.
  • Service development: by use of cookies, we can improve the operation of our website. We receive information, for example, on what the most popular sections of our website are, to which websites the users continue or from which websites they come from, and how long they stay on our website.
  • Statistics and analytics: we use cookies to compile statistics on the number of visitors to our web pages and to evaluate the efficiency of advertising and our services.
  • Advertising: by means of cookies, we may also collect information for providing advertisements or targeted content.

How to control use of cookies

If you continue to use this website, we consider you accept the use of cookies. You can delete all cookies that are already on your device and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a website and some services and functionalities may not work.


To find out more about cookies, including how to see what cookies have been set and how to control them, visit us.


 To find information how to control cookies in your browser, visit the browser developer’s website.


Dwoir website may contain links to third-party websites, products, and services as well as social extensions. Third-party services or third-party applications found on our website are subject to the third party’s privacy policies. We encourage you to learn about the privacy practices of those third parties.

More information

Dwoir takes your privacy seriously.  If you have any data protection related questions please contact us.